Caramel Trail Sl
Información sobre Caramel Trail Sl
28220, Majadahonda
Horario de apertura
- lunes: 9:00–20:30
- martes: 9:00–20:30
- miércoles: 9:00–20:30
- jueves: 9:00–20:30
- viernes: 9:00–20:30
- sábado: 12:30–17:00
- domingo: 12:30–17:00
Carameltrail, S.L. is a Spanish travel agency, title-license granted by the Spanish Government (C.I.C.M.A num. 2642). We arrange handmade trips to Spain, Portugal and Morocco. Discover with us the essence of travelling!
Nuestro comentario desde AgenciasDeViajes.com.es sobre Caramel Trail Sl:
Caramel Trail SL es una empresa de viajes que se especializa en crear experiencias inolvidables en España, Portugal y Marruecos. Nuestros clientes destacan la atención al detalle y el enfoque profesional que Samuel y Paloma, los propietarios, ofrecen en cada viaje. Con una planificación meticulosa y una comunicación constante, aseguran que cada itinerario se ajuste a las necesidades y preferencias de los viajeros.
- Experiencias Personalizadas: Los itinerarios son completamente adaptados a los deseos del cliente, incluyendo excursiones únicas y reservas en restaurantes de alta calidad.
- Atención al Cliente Excepcional: La disponibilidad de Samuel, Paloma y su equipo es una de las características más apreciadas, brindando respuesta rápida a cualquier consulta o cambio que surja durante el viaje.
- Guías y Conductores de Alta Calidad: Todos los guías y conductores son profesionales, amables y muy conocedores, lo que enriquece aún más la experiencia de viaje.
- Alojamiento Óptimo: Los hoteles seleccionados están ubicados en zonas clave y cumplen con altos estándares de calidad.
A pesar de que algunas opiniones mencionan pequeños inconvenientes en los tiempos de espera o ajustes de última hora, la mayoría de los clientes resalta que la experiencia global supera sus expectativas. Caramel Trail es sin duda una opción recomendada para quienes buscan un viaje sin estrés y lleno de descubrimientos culturales y gastronómicos. ¡No dudes en contactarlos para tu próximo viaje!
Caramel Trail Sl: Opiniones
Experiencia fantástica: This is the second time we have dealt with Samuel and Paloma, and both have been exceptional. They were in constant contact with our guides, making sure nothing went wrong. If we decided to alter plans in the middle of our trip, no problem. I would recommend them to all.
Hola Wayne,
Thank you so much for your trust and for traveling with us again! It is very rewarding to have repeat travelers. Paloma and I truly enjoyed working with you, and here we are if we can be of any help
Thank you
Experiencia fantástica: We have just utilized Carameltrails to plan out recent trip to Spain and Portugal.The timing, planning, itinerary and communication were were all essentially perfect -I do not think it would be possible for any travel planners based outside of Spain to provide equivalent service. They were spot on in every recommendation to our itinerary and provided us with a smooth, easy and carefree trip. Paloma and Samuel were in touch with us daily and, also, at a moment's notice to answer questions. The gastronomic experiences they arranged for us were both authentic and outstanding - perhaps the most memorable part of the trip. We had a single unforeseen problem with one of our pre-arranged transportation modalities and they were able to address it professionally and completely within a half hour. They were superb and I recommend them without hesitation.
Hola Larry and Andrea,
Thank you so much for your nice review! It is very rewarding to hear that your trip through Spain and Portugal was smooth and memorable. It was a pleasure to be in touch with you throughout your journey and to know that the experiences, especially the gastronomic ones, made a lasting impression.
All the best,
Experiencia fantástica: Carmel Trail is an amazing company and especially Angela who I contacted initially . She listened to us and what we wanted out of the trip and followed through and stayed within our budget. That was only the beginning .... when our trip started she and /or Paloma would message us everyday as to our plans and if we needed additional help . There were a few times when we asked for additional help and they were right on it . I cannot recommend them enough . This was the first time we have used anyone to plan our trip and if they would do more countries , i would use them every single time . We truly enjoyed our trip and it was stress free knowing that things were taken care of. Thank you, Angela and Paloma and rest of the Carmel Trail Crew. Till next time ....
Hola Shoobha,
Thank you so much for your wonderful review! We are very happy to hear that your first experience using a travel company was so positive and that you felt supported every step of the way. We truly enjoyed helping make your trip smooth and memorable. We would love to welcome you back anytime you are ready for your next adventure!
All the best and thank you for your support.
Experiencia fantástica: I took my 2nd trip with Caramel Trail recently and it was an outstanding experience (just like the 1st time). Caramel Trail's attention to detail is second to none. Every step of our trip was meticulously planned and every driver and tour guide was well organized, knowledgeable and friendly.
Hello Luis,
Thank you so much for your kind words and for trusting us again for your travels! It makes us very happy to hear that your second trip was as memorable as the first. We hope to plan another unforgettable journey for you in the future!
Thank you.
Experiencia fantástica: Thanks to Caramel Trail, we had a memorable and stress free visit to Spain!! The venues, docents, and experiences in Seville, Granada, and Madrid were all top notch. Would not change a thing. We appreciate their attentiveness throughout our trip as if they were with us the entire time. Out only disappointment is that we couldn’t use the Carameltrail team for all our trips abroad :) Thanks, Angela and Paloma, for orchestrating a magical trip!
Hola Kashyap,
Thank you so much for your lovely words! We are thrilled that your time in Seville, Granada, and Madrid was everything you hoped for. It means a lot to us that you felt supported throughout the trip—that is exactly what we aim for. We truly enjoyed working with you, and we only wish we could join you on every adventure abroad!
We hope to welcome you back to Spain—or perhaps Portugal or Morocco—very soon!
Thank you,
Angela & Paloma.
Experiencia fantástica: This is the second time that Angela has helped us plan a trip through Carameltrail The first to Spain, and 5/9 to 5/24/ 25 in Portugal She is professional, responsive, creative, and detail oriented We were in contact with her, and her assistant, Paloma when needed( but not intrusive) I would never even think about using another travel company for Portugal, Spain, or Morocco, and continue to refer Angela to any friends who might be contemplating a trip to the 3 countries they work with Obrigado, gracias and thanks again HW i
Hola Hal,
Thank you so much for your continued trust and kind words! It has been a real pleasure helping you discover both Spain and now Portugal. We enjoyed planning your trip and being there when needed. Your loyalty and referrals mean the world to us, and we look forward to welcoming you back anytime you feel like exploring more of Spain, Portugal, or Morocco. Obrigado, gracias, and thank you!
Angela & Paloma
Experiencia fantástica: Carameltrail did a terrific job planning and organizing our trip to Spain and Portugal. All the hotels, meals, guides, drivers and activities were excellent. Paloma and Angela always answered our questions promptly and checked in regularly to see how we were doing. We could not have been happier with the experience. We particularly enjoyed our trips outside of the main cities, especially our bike ride at Guadarrama National Park, our hike through Donana National Park, our visit to Douro Valley and our sailboat cruise from Cascais to Lisbon.
Hola Rick,
Thank you so much for your kind words! We are delighted to hear that you enjoyed your journey through Spain and Portugal.
It was a pleasure to plan this trip with you, and we are so glad that everything—from the hotels to the guides—met your expectations. We truly enjoyed accompanying you throughout the journey. We hope to welcome you back soon for another adventure!
Angela & Paloma.
Experiencia fantástica: This past March my wife and I returned to Spain for our second travel experience with CaramelTrail. Nothing has changed, it was as wonderful as the first time. Our initial aim was to visit Valencia because of our fascination with all things paella. But, this trip was so much more than that. We traveled to the Matarrana region, the Tuscany of Spain. Our visits to Fuentespalda and Siguenza were incredible. Near Leon, we went to a remote village to visit Bodega El Capricho, a stunning restaurant specializing in beef. Actually it's so much more than a restaurant. It is an ox farm and vineyard as well. We had a private tour of the farm, meat curing cellar, and the wine cellar followed by an amazing tasting menu. Spain is a beautiful country we enjoy very much. What brings the experience to another whole level is CaramelTrail. Paloma and Samuel, once again, did an incredible job of organizing and making sure that our time in Spain was everything we hoped for. The choice of guides, chauffeurs, hotels and paradores, and the gastronomic experiences set CaramelTrail apart from other agencies. We recommend CaramelTrail to anyone that wants an experience of a lifetime.
Thank you so much, Michael, for sharing such a thoughtful and detailed review. It means the world to us that you chose to travel with Carameltrail again, and it makes us very happy to see that your second trip was just as special as the first.
We look forward to your next adventure in Spain!
Thank you,
Samuel & Paloma
Experiencia fantástica: My wife Lauri and I just returned from 10 days in Spain. We were lucky to have worked with Samuel Rojo and Paloma Benty from Carameltrail. They both provided us with great recommendations on what to see and how many days in each city we needed. They were excellent in providing Really knowledgeable guides for us in Madrid, Toledo, Barcelona and Malaga. Also, I became ill during our last few days in Malaga and they were on the phone providing us with medical advice, changing our rail tickets , making sure all of our drivers were able to meet us and help with our luggage. The concern they had for us was wonderful! We would highly recommend them to anyone traveling to Spain who would like to travel independently of a large group. Again , Thanks to Samuel And Paloma Les Shelton and Lauri Vinick
Thank you so much, Les and Lauri, for your nice review. It was a pleasure to plan your journey and to be by your side throughout your time in Spain.
And we want to thank you also for your trust during the unexpected moments in Málaga, and we are happy we could help make things easier. Your kind words mean a lot to both Paloma and me. We hope to welcome you back one day for another adventure—always tailored just for you.
All the best,
Experiencia fantástica: Caramel Trail has been absolutely spectacular. They did our entire trip chose the locations chose the hotels and supplied call Ice and drivers and tours. We have absolutely no complaints whatsoever. Hotels were super spectacular and perfect locations. The tour guides were wonderful and the drivers were superb. We did not have one bad moment in our entire 2 1/2 weeks we recommend them to anybody.
Hola Alice,
Thank you so much for your fantastic review! It makes us happy to hear that everything exceeded your expectations. Knowing you had a smooth and memorable trip means the world to us. Your recommendation is truly appreciated!
All the best,
Experiencia fantástica: Carameltrail was exceptional! Angela made planning our trip to Spain so smooth and stress free; arranging every detail from start to finish. She was patient as we changed and rearranged events, and ultimately provided a well blended itinerary based on our expectations and her knowledge. Once we arrived in Spain, Angela and Paloma were available to assist us 24/7 with any need. They checked in every day and guided us along the way ensuring a smooth itinerary. The private tours, transportation, and dinners were exceptional! When our flight home changed unexpectedly and quickly, Paloma was available immediately to coordinate the transportation change. From start to finish, Carameltrail was amazing and I highly recommend them.
Hola Ann,
Thank you so much for your wonderful review! We are happy to hear that the planning felt smooth and stress-free, and that you enjoyed the itinerary we created together. It was a pleasure assisting you throughout your journey, and we are especially glad we could support you when unexpected changes came up. Your recommendation means a lot to us!
All the best and here we are if we can be of any help.
Experiencia fantástica: 5 Stars – Absolutely Exceptional Service! I recently booked a vacation with Carameltrail, and I can’t recommend them highly enough! From start to finish, the experience was seamless and stress-free. The team (Samuel and Paloma) was incredibly knowledgeable, attentive, and genuinely cared about creating the perfect itinerary for me. They took the time to understand my preferences and suggested unique destinations and activities I wouldn’t have discovered on my own. Every detail — from flights, private drivers/car service and accommodations to tours and local experiences — was perfectly coordinated. I felt supported the entire time, and any questions I had were answered quickly and professionally. This was hands-down one of the best trips I’ve ever taken, and it’s all thanks to their expert planning and personal touch. If you’re looking for a travel planner that truly goes above and beyond, look no further. Last year Carameltrail planned Spain for me and this year was Portugal. Exceptional experience. I’ll definitely be booking with them again!
Hola Kathryn and Michael,
Thank you so much for your kind words and for taking the time to share your experience! It means the world to us to know that you felt supported and cared for throughout both your Spain and Portugal adventures.
It is very rewarding to hear that you consider it one of the best trips you have taken and this motivates us to keep doing what we love.
Warmest regards,
Samuel & Paloma.
Experiencia fantástica: Samuel and Paloma were amazing! Our trip was flawless start to finish-an incredible ten day 30th anniversary celebration throughout Spain. Their communication and attention to detail was excellent! We had to make a few last minute changes (on our end) and they went out of their way to accommodate the changes. Their responsiveness to our questions and needs was second to none. Could not more highly recommend Caramel Trail!
Hola Janet,
Thank you so much for your kind words. It was a true pleasure to help you celebrate your 30th anniversary and create a journey through Spain that you will remember for years to come.
We are especially happy to hear that you felt supported throughout the trip. Helping travelers feel cared for—before, during, and after the trip—is what we strive for every day.
We hope to welcome you back again for another adventure soon!
Warm regards,
Carameltrail Team
Experiencia fantástica: Outstanding travel organizer! They listened well; capably planned our trip based on our interests, energy levels and budget; organized and arranged all the details of our journey; stayed in touch and graciously helped us when we needed to make changes during our trip due to weather or other circumstances; efficiently arranged for activity refunds when appropriate; and were always pleasant and helpful. Highly recommended!
Hola Loren,
Thank you for your kind words! It makes us very happy to see that you felt supported throughout your trip and that the experience reflected your interests and pace. We truly appreciate your recommendation!
All the best, and thank you.
Experiencia fantástica: We asked Carameltrail to create a private 16 day tour for my wife and I to see and experience multiple cities and towns in Spain and Portugal. The team, led by Angela and Paloma, delivered on all of our high expectations. Starting with Angela's extensively detailed itinerary, they arranged all of the logistics for hotels, shows, transportation (mix of train, limousines and rental car), and tour guides. Their experience in planning and execution paid off, for this turned out to be the least stressful and most enjoyable travel experience of our lifetime. Much credit also goes to their hand-picked guides who led us on a private tour of each of their home towns. They were all prompt and thoughtful, sharing local knowledge that added greatly to our understanding of the rich history and culture of each region. We also appreciated Carameltrail's care and responsiveness to our needs. There were many times we needed last minute restaurant recommendations and reservations, and Paloma in particular would always come through, regardless of the hour. Lastly, we saw from the special way in which hotels, restaurants and vendors treated us, that Carameltrail's reputation and influence carries weight. Whether it was a free room upgrade or front row seats at the most popular flamenco show in Madrid, we felt like royalty. We will definitely be reaching out to them for an eventual return visit.
Hola Lori,
Thank you so much for your wonderful review and for sharing your experience with Carameltrail! We are thrilled to hear that your 16-day journey through Spain and Portugal exceeded your expectations and became such a memorable adventure for you and your wife.
We appreciate your kind words about our responsiveness and attention to detail, even with last-minute requests, which mean the world to us.
Thank you again for trusting us with your travel plans and for taking the time to leave such a glowing review!
Warm regards,
The Carameltrail Team
Experiencia fantástica: Samuel of CaramelTravel organized four day-trips for my family during our 2-week visit to Spain: two in Barcelona, one in Madrid, and one in Toledo. For each trip, our tour guide was excellent! The guides were experts in the topic of the day and the region, friendly, helpful, and kind. In planning our trip, Samuel offered many options and worked with us to create just the right excursions. During our trip, Paloma stayed in close contact, ensuring that we had a resource in case we needed anything. I can't speak highly enough about our experience with CaramelTravel- the service was outstanding! Thank you!
Hola Brooke,
Thank you so much for your kind words and for sharing your experience with Carameltrail! We are thrilled to hear that you enjoyed your trip and that the expertise, friendliness, and care of our guides stood out during your visit.
It was a pleasure working with you to create the perfect excursions for your family.
Your satisfaction means the world to us, and we are grateful for the opportunity to be part of your memorable trip to Spain. We hope to welcome you back for more adventures in the future!
Warm regards,
Samuel and Paloma.
Experiencia fantástica: 100% Confidence in Angela and Paloma. They created and executed an amazing 9 day trip for my family of 9 to travel from Barcelona, to Seville, to Cordoba, to Malaga, and then Granada. Angela was so patient in the planning process. Listened to our objectives, created a plan, and then updated it many times until we thought it was perfect. And, it ended up being more than perfect. Once we arrived in Barcelona, Paloma took the lead and was available 24/7..immediately responding on WhatsApp. At every turn, transportation was top notch. Great drivers and great vehicles. Hotel at Malaga was 5star...exactly what we needed...a warm, cozy LHW oasis after a long week situated perfectly in a dynamic walkable city. All the activities they arranged were either super fun, super delicious, or super cool. Site seeing, food tours, bike tours...the guides were also so easy going, relatable, and accommodating. They always had the best restaurant recommendations...no need to question them. Every reco was perfect. We would recommend them 100000%.
Hola Janine, Thank you so much for your kind and detailed review! It is very rewarding to hear that you and your family had an amazing trip and that everything exceeded your expectations.
Thank you for recommending us so highly. It was a pleasure helping you create unforgettable memories, and here we are if we can be of any help.
Thank you
Experiencia fantástica: Thank you Angela, you were so helpful throughout the trip with our questions and concerns. We had an amazing trip and each of our guides brought insightful knowledge of the area that we would only have gotten from a local resident. You gave us so many wonderful options of what to do on our free time as well. This is the only way I want to travel to places I have not been too before.
Hola Nancy,
Thank you so much for your kind words! It makes us very happy to hear you had an amazing experience and that Angela was able to make your trip seamless and memorable. Our goal is to share the unique insights and local knowledge that bring each destination to life. We look forward to helping you explore even more incredible places in the future!
All the best and thank you for your time and support.
Experiencia fantástica: I can not express enough what a wonderful 2 week vacation to Portugal and Spain that Samuel and Paloma planned for us. It was everything we asked for and more. I loved that they checked in on us to make sure everything was good. The guides they work with were exceptional at their expertise. I only wish they planned for other countries. I'd never use anyone else.
Hola Suzzanne,
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your vacation in Portugal and Spain. It was a pleasure to help create a memorable experience for you, and we are glad that everything exceeded your expectations. We take pride in working with exceptional guides and checking in with our clients to ensure everything goes smoothly. Your feedback means the world to us.
Warm regards,
Samuel
Experiencia fantástica: Angela and her associate Paloma at Carameltrail did an amazing job for us! I wanted a completely custom 12 night tour of Spain and Portugal. This was late August & early September of 2024. I went in with no particular ideas. After a series of questions to get to know what my family did and didn't like, and only about 4 exchanges back and forth, Angela had created a completely custom, amazing and unforgettable trip for us! The trip included hotels, transfers, train tickets, entry tickets, tours, guides, and so much more!! Every person that represented the company did an amazing and very professional job. We did not have a single issue! Here is the bulk of what we did: Land in Barcelona for three nights and stayed a great hotel in an amazing location. We did wine tasting, food tasting (ask for David! He had us in stitches!), flamenco show at the concert hall, and an Gaudi tour (with guide and driver) in Barcelona. They booked us the high speed train (around 5 hours) to Seville. Once again, amazing hotel in a great location for 3 nights. We did a guided walking city tour, a different flamenco show, and day trip to Costa de la Cruz (with guide and driver). Seville was just wonderful! Then one of their drivers drove us to our next destination in Cascais (a beautiful beach city just outside of Lisbon). We stopped at lovely Evora on the way. Once again, the hotel in Cascais was topnotch! The next day we had a driver and guide take us around Lisbon. So lovely and so much to see! If Florence Italy and San Francisco had a baby, it would look like Lisbon. I love that city! Next day we had a driver and guide for Sintra. You DO NOT want to miss the palace in Sintra! It is just breathtaking!! And that evening they booked us a private sailing on a catamaran in Cascais. Sooooo relaxing and beautiful!!! Leaving Cascais, we had a driver that took us to Porto with a religious stop in Santarem (for the eucharistic miracle there) and Fatima. Both were my request, and they fit it in wonderfully! If you are Catholic, you have to visit those two places in Portugal! Final stop that day was Porto. Again, loved he hotel in Porto for the 3 night stay. We were right in the hubbub near the train station. We did a lovely city walking tour with a guide in Porto. We enjoyed an AMAZING cooking class there and did a full day of wine tasting too. You CANNOT miss the wine tasting in the Duro Valley. These are views that are some of the most outstanding vineyard views you will ever see (puts Tuscany, Italy and Napa, CA to shame). We loved learning about the port wines too! I think that's a wrap. It was an absolutely amazing and unforgettable trip. Carameltrails made all the dreams come true, and only in handful of messages and phone calls. They are professionals through and through. I would highly recommend their services.
Hola Alrlene,
Thank you so much for your wonderful review! We are thrilled to hear that you had such an unforgettable trip through Spain and Portugal. It was a pleasure working with you to create a custom itinerary that perfectly matched your family’s interests. We’re so glad you enjoyed the hotels, experiences, and all the small details that made the trip special. Your kind words mean a lot to us, and we hope to welcome you back for another adventure soon!
Best,
Experiencia fantástica: Carameltrail is by far the best travel agency I have ever used. Samuel and Paloma planned our three week trip in Spain and Portugal with attention to our preferences and every detail. They were always available to answer any of our questions or make recommendations. My favorite experiences were the gastronomy tours where we were able to eat like the locals. Their tour guides are very interesting, knowledgeable and accommodating. The accommodations were first class. They really provide luxury tours! I highly recommend them.
Hola Jan,
Thank you so much for your kind words! We are thrilled that you had such a fantastic experience on your three-week trip through Spain and Portugal. It was our pleasure to tailor the trip to your preferences and ensure every detail was perfect. We’re especially glad you enjoyed the gastronomy tours and local experiences! Your recommendation means a lot to us, and we hope to have the opportunity to plan more memorable adventures for you in the future.
Warm regards,
Experiencia fantástica: This was our second trip to Europe using CaramelTrail and working with Samuel Rojo. We wanted to visit Portugal, spend some time by the sea in Spain and have a short visit to Morocco while in Spain. Sam took time to talk with us a couple of times, gave us great advice on creating a manageable itinerary and planned a number of activities/adventures for the kids. CaramelTrail personnel was great (checking on us every day to make sure we are all set for the next day), everything worked perfectly, everyone was on schedule: drivers, tour guides, etc. It was a great trip, all of us had a wonderful time in Portugal, Spain, and Morocco. Thank you very much CaramelTrail team! Muchas grasias y hasta luego!
Thank you so much for your kind review! We are thrilled your family had a great time in Portugal, Spain, and Morocco. It was a pleasure organizing the trip, and we are glad everything went smoothly. Muchas gracias y hasta la próxima!
Experiencia fantástica: I just returned from a 2 week vacation in Spain planned by Carameltrail. The team did an excellent job selecting tours based on our preferences. The tours were private with charismatic, friendly, and knowledgeable tour guides that really enriched the experience. The travel between cities was effortless. The hotels all had all the expected amenities, were beautifully appointed, and centrally located. Samuel, Paloma and team did a fantastic job and worked overtime to make sure everything went smoothly. Looking forward to our next trip to Spain. Highly recommend!
Hola, Kyle,
Thank you so much for taking the time to share your wonderful experience! It makes us happy to hear that you enjoyed your two-week vacation in Spain and that our team exceeded your expectations. It was a pleasure to plan and personalize your trip.
It will be a pleasure to help you plan your next trip to Spain, Portugal or Morocco.
Thank you.
Experiencia fantástica: We would wholeheartedly recommend Carameltrail… For our trip a comprehensive itinerary with details on each location listing the main attractions helped us prepare in advance and, from start to finish, we had a wonderful time on our honeymoon — hotels were all centrally located with high quality rooms and included excellent breakfasts, transfers were right on time with good drivers, tickets for activities and trains were booked in advance and all of personal tour guides were outstanding. Angela and Paloma were readily available for assistance, resolved any unexpected issues promptly and they provided thoughtful touches like a welcome gift at our first hotel check-in with a personal note. Looking forward to planning our next vacation with Caramel Trail!
Hola Lizabeth, Thank you for your wonderful review! We are delighted you had a fantastic honeymoon and that our itinerary and services met your expectations. We were thrilled to assist you, and we are glad you enjoyed the thoughtful touches. We look forward to planning your next vacation with Carameltrail!
Warm regards,
Experiencia fantástica: We just returned from our third trip to Spain and Portugal. Carameltrail has planned all of them and they've all been amazing. We had friends with us who had never been to either country before. It was so nice to know that all the guides, hotels, and activities that Carameltrail uses and plans for are top notch and provide excellent service so that our friends would have just as amazing a time as we've had before. Samuel and Paloma never disappoint! We could not be happier that we found Carameltrail. They think of every detail and are so great to work with.
Hola Don, Thank you so much for your continued trust in Carameltrail. It's been such a pleasure creating memorable experiences for you, Mike and the Radcliffe´s. We hope to see you soon.
Samuel & Paloma.
Experiencia fantástica: I cannot say enough about our experience with Carameltrail! They arranged a trip that completely met our desires, tastes, and budget, and constructed an itinerary that allowed us to enjoy every minute without having to think about where to go, what to do and how to get there. It was no thinking, just doing!!! It was PERFECT!!! The attention to detail, follow up, checking in, and things booked for us were incredible! The hotel choices were AMAZING! The tour guides/locations were FABULOUS! And the experiences, including a Tapas Tour and a Cooking Class, were AWESOME!!! I actually want to travel to another location that they work with solely for the reason that they provide services there! I could not be happier with Carameltrail! They provided us a trip that we will never forget!!!
Thank you for your glowing review!
We're thrilled you had an amazing time with us and that we could create a perfect, stress-free trip tailored to your desires and budget. Your satisfaction means the world to us.
Thank you for choosing Carameltrail. Warm regards.
Experiencia fantástica: We had an absolutely exceptional trip to Madrid, Spain. Samuel from Caramel Trail did an extraordinary job planning every detail from the moment we arrived until we left, we enjoyed the quality of service they provided and had an amazing experience. If you're traveling to Spain don't hesitate to get in touch with this excellent company.
Thank you for your glowing review! It makes us happy to hear that your trip to Madrid with Carameltrail was exceptional and you took back home good memories. Thank you for your recommendation and look forward to welcoming you back to Spain in the future!
Warm regards,
Experiencia fantástica: My friends and I recently had the pleasure of booking our trip with Carmeltrail in Madrid, and the experience exceeded all our expectations. From the moment we arrived at the airport to the last day of our trip, all of our travel needs were met. The itinerary crafted by Samuel (the Owner) was nothing short of exceptional, we worked together and he understood right away what we wanted to do, he gave us great ideas of places to visit incluiding Cuenca, Avila and Segovia, We also went to the beautiful Toledo. Every detail was meticulously planned, offering a perfect balance of must-see attractions and hidden gems. Their local knowledge of the guides (all of them!!!!!!!!)made my journey in Madrid and around Madrid truly memorable. What impressed me the most was the personalized attention I received by Samuel and his wife Paloma, when we were in our trip they replied to our texts within the minute, any queries or concerns were promptly addressed, they also helped us make reservations to restaurants when we ran out of ideas and we couldn't find a place to eat.. The recommendations for restaurants ,were the Best! Pancho our driver was the best, he was very kind, and kept up with our group of 4 girls that wanted pictures everywhere, He always had a smile even though sometimes we were not on time in the morning or were late when we had to come back, (sorry Pancho) In summary, my friends and I had a blast, we would hire Caramel trail again and again. I was happy when Samuel told us he can also arrange trips to Morocco and Portugal!!!! We are coming back!!! Thank you Samuel! pic of us with our guide in Toledo (JuanJo) the best! Roxana Iannarelli
Hola Roxana,
Thank you so much for your wonderful review! We're thrilled to hear that your experience with Carameltrail exceeded your expectations. It makes us very happy to see that you and your friends had such a memorable trip in Spain. We can't wait to welcome you back for more unforgettable adventures!
Warm regards,
Experiencia fantástica: My three friends and myself travel to Spain for a week last week and we used Carameltrail services to tailor some culinary, flamenco and city experiences around Madrid and to some nearby cities since we wanted to fully enjoy the capital without wasting too much time traveling by car. Samuel’s suggestions of Segovia, Toledo, Cuenca and Avila not to mention the tour guides selected for us were extraordinary. Our driver Pancho, who drove us to and from the airport and to the cities mentioned was the best! Puntual, respectful, responsible not to mention very patient with four women who sometimes wanted to stretch the time for extra pictures or some last minute shopping. Samuel and Paloma were also superb, very attentive to our needs via text and always helpful either with a restaurant reservation or with some recommendations for our leisure days. We had the best time in Spain largely because we chose them as our luxury travel specialists… and they certainly are!!!
Hola, Cynthia, Thank you for your amazing review! We're delighted that you had a fantastic time exploring Spain with us. Your kind words about our team and services mean the world to us. We can't wait to welcome you back for more unforgettable experiences!
All the best.
Experiencia fantástica: Great travel agents!
Hello, Bill. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. All the best,
Experiencia fantástica: We recently returned from a two-week trip to Spain at Christmastime, which was arranged for us by the dedicated, knowledgeable team at CaramelTrail. It was a trip of a lifetime for our three generations traveling together – from sparkling white villages to intricate alcázars to phenomenal restaurants – all arranged for us by Angela Vigil Martínez over the course of a year. Angela took great care in listening to the goals of multiple family members, helping us fine-tune the itinerary, and to ensure the trip was smooth and comfortable, she arranged for all our drivers, guides, train reservations, and hotel accommodations. We had several pre-trip telephone calls and emails during which Angela carefully listened to our interests and provided us with many excellent recommendations to plan our itinerary. Both Angela and Paloma were frequently int ouch with our group during our trip to ensure all was going as planned. Highlights for us included seeing all the beautiful Christmas lights and decorations throughout southern Spain and Madrid, as well as enjoying the New Year’s Eve and Cabalgata Tres Magos, all unique suggestions from Angela to make the trip most memorable. We have returned home with nothing but the best memories of our family together in España for the holidays… …and we return home with the most enthusiastic praise for CaramelTrail. We cannot wait to work with Angela and Paloma again, next time to travel to Morocco, and we are recommending this team to our friends and to you! The Griego Family (Bay Area, California, USA)
Dear Tiffany, Thank you for sharing your wonderful experience with us. We're thrilled to have been part of your memorable trip to Spain during Christmas time, and we appreciate your kind words about our team.
We can't wait to assist you with your future trip to Morocco. And thank you for your recommendations.
Warm regards,
Experiencia fantástica: There are not enough words to thank you for planning a “trip of a lifetime,” to help us celebrate our 50th wedding anniversary. You planned to the minutest of details, an elaborate trip that took us from Madrid, to Morocco, where we visited Casablanca, Volubilis, Meknas, Fez, and Marrakesh; it was a beautiful cultural experience. We then returned to Madrid, where we explored this magical city with its wonderful museums. From there, you planned for us thoughtful visits to Laredo, Córdoba, Sevilla, Ronda, Grazalema, Jerez, the beautiful Costa de la Luz, Málaga, Granada and the amazing Alhambra, and finally the Axarquía area and the beautiful Spanish Mediterranean coast. You made yourselves available to us for any need that might arise, at any time. You were attentive to details, and you obviously are experienced in planning elaborate, special, and personal trips. The guides you assigned for us were knowledgeable and experienced. You selected special, and often historic hotels for us to rest after long days of touring, enjoying culture and food. We were made to feel at home. And we are convinced that we would not have found these hotels on our own, but more importantly, we would not have been able to plan such a beautiful trip on our own, no matter the research. Joanie and Moustapha Ventura, California USA
Dear Joanie and Moustapha,
Reading your review truly warmed our hearts. It's incredibly rewarding to know that we played a part in making your 50th wedding anniversary not just memorable, but a "trip of a lifetime."
It’s gratifying to hear that the guides, accommodations, and the itinerary matched your expectations, offering you a mix of cultural richness and comfortable retreats.
Again, thank you for choosing Carameltrail. We hope to see you sooner than later in Ventura.
Warm regards,
Samuel & Paloma.
Experiencia fantástica: This was my third trip with Caramel Trail and my first time visiting Portugal (other 2 trips have been to Spain in 2014 and 2018). I love that I can always trust Samuel and his team to put together the perfect itinerary to make the best use of my time away. My favorite part of every trip has been the experts we are paired with for experiences. It always feels like I’m spending time with friends, friends that just happen to be exceptionally knowledgeable about history, culture and my favorite subject - food!
Hi Crystal,
Thank you so much for your kind words and for choosing Caramel Trail once again for your travels! We're thrilled to hear that your first experience in Portugal was as enjoyable as your trips to Spain.
We love pairing you with our local experts who share your enthusiasm for history, culture, and of course, food! Your feedback means the world to us and I thank you for your time and support.
Warm regards,
Samuel and the Carameltrail Team
Experiencia fantástica: We thoroughly enjoyed our Moroccan experience! We are returning clients having used CaramelTrail previously for a trip to Spain. Every aspect of the journey was well planned despite some unanticipated last minute changes due to the earthquake. For us, one of the most unique aspects of this trip was having a single guide and driver for the duration of the tour. Our guide, Abdou, was exceptional and attentive to our likes and dislikes. As one small humorous example, after telling Abdou that I played pickleball at home, and was certain that no one in Morocco had ever heard of it, he drove us to a very active court in Casablanca and shot a short video so that I could send “proof” home to my friends. Satisfaction (and long lasting memories) in travel is often in the details. We loved all the classic Moroccan experiences such as meandering through the medinas and relaxing in a beautiful riad, but also treasured a day hike near Essaouira (which we highly recommend) including a visit to a Berber home. Our thanks to Samuel and Paloma for helping to make this a great experience. Rick & Carol
Dear Rick & Carol,
It's incredibly rewarding to welcome repeat travelers like you back to CaramelTrail, and we couldn't be happier to hear about your enjoyable Moroccan experience. We truly appreciate your kind words and the trust you've placed in us once again.
Thank you for choosing CaramelTrail.
Warm regards,
Samuel and the CaramelTrail Team
Experiencia fantástica: Angela and Paloma put together a fantastic itinerary for my wife and I. All venues, hotels, restaurants, and guides were outstanding. All travel arrangements went off without a hitch, and they kept in touch constantly to insure that all was well. Would highly recommend Caramel Trails to anyone visiting Spain.
Hello, Fred, Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience with us. We take pride in crafting outstanding itineraries and ensuring seamless travel arrangements for our clients.
Your recommendation means the world to us, thank you for your time and support.
Warm regards,
Experiencia fantástica: Just returned from a fabulous trip to Spain curated by Caramel Travel. The accommodation were wonderfully chosen and well placed in each city. Our tour guides were the bomb! Experts in the areas we were touring and helpful in answering any questions. The food, the tours and the people exceeded our expectations. I will absolutely use Caramel Travel again.
Hola Patricia, thank you for your nice review! We are happy to hear that you had such a wonderful trip to Spain and that the food, tours, and people exceeded your expectations.
Thank you for choosing Carameltrail for your trip.
Experiencia fantástica: Caramel Trail once again did an awesome job designing and taking care of us on our trip to Barcelona. Every guide and driver was friendly and knowledgeable, and you could tell that they really enjoyed what they do. Samuel and Paloma who run the agency even checked in by text a few times during our stay to make sure everything was going well for us. Top notch service! This is the 3rd trip I booked through Caramel Trail, and have used them previously for a trip to Portugal and Morrocco.
Hola Mike, Thank you for your nice review. It's been a pleasure helping you plan this last trip and the previous trips to Portugal and Morocco.
Our team takes great pride in ensuring friendly and knowledgeable service, and we are happy that you have noticed.
Your continued trust in Caramel Trail means a lot to us. Thank you very much for your time and support writing this review.
Take care,
Samuel.
Experiencia fantástica: They created a perfect trip for us a few years ago and it remains one of the highlights of our travels. We definitely intend to ask them to create a an itinerary for us to Portugal soon.
Hello, Emily, Thank you for your review! It makes us very happy to hear that to have created a memorable trip for you.
We will be happy to help you and Mercer plan your trip to Portugal.
Thank you
Experiencia fantástica: We can't say enough good things about Caramel Trail travel agency. Manuel and Paloma manage a great business which offers special care for its clients throughout their journey. Our stay in Portugal and Spain consisted of seventeen nights of pure enjoyment. We visited Lisbon, Porto, Barcelona, Madrid, Toledo, Seville, Triana, Alhambra, Grandada, Nerja, Axarquia, Frigiliana and our last stop was fabulous Malaga. The choice of hotels and restaurants were excellentat at each stop. Everything was well organized as Paloma and Manuel were available 24/7 to take care of whatever we needed. The drivers and guides all did a great job as we were picked up at all locations in a timely manner. Fortunately, we had no problems whatsoever which is a major credit to all Caramel Trail personnel. We highly recommend Caramel Trail to any and all who choose to visit Portugal, Spain or Morocco. You will easily realize that you are in good hands once you begin your journey. Best, Richard S. and Blanca M. Rios San Antonio, Texas
Hola Rich and Blanca, Thank you for sharing your positive experience with Caramel Trail! It makes us very happy to see that you had a good time and you took back home good memories.
All the best and I hope we stay in touch.
Experiencia fantástica: Where do I begin? Our experience with Caramel Trail has been absolutely exceptional! This is the second vacation to Spain we have organized with them. They expertly crafted a custom trip to Barcelona, Val de Aran, and the Basque Country that exceeded all our expectations. From the moment we first contacted Caramel Trail, their friendly and professional approach put us at ease. They took the time to understand our preferences, interests, and budget, ensuring that every aspect of our itinerary was tailor-made just for us. Their creativity truly shone through in the unique experiences they included. We discovered hidden gems in Barcelona, wandered through picturesque landscapes in Val de Aran, and immersed ourselves in the rich culture of the Basque Country. It was truly a journey of a lifetime. Samuel and Paloma also went above and beyond to make sure everything ran smoothly. Their attention to detail was impeccable, from seamless transfers to hand-picked accommodations that exceeded our expectations. They even provided us with a personalized guidebook, filled with insider tips and recommendations, which made exploring each destination effortless and enjoyable. Throughout the entire planning process and during our trip, Samuel and Paloma was readily available, ensuring any questions or concerns were promptly addressed. Their friendly and knowledgeable demeanor made us feel like we were in the hands of trusted friends. We can't thank Caramel Trail enough for their impeccable service and expertise. They turned our dream trips into a reality, creating memories that will last a lifetime. If you're looking for a travel agent who will go above and beyond to design a custom trip that perfectly suits your desires, we wholeheartedly recommend Caramel Trail. They are simply the best! We can’t wait to design a third vacation with them…next time with the kids!
Dear Rubén and Mónica,
Thank you for your fantastic review! And thank you for choosing Caramel Trail not once, but twice, It is very rewarding to have repeat travellers.
Your words about our attention to detail, hand-picked accommodations, and insider guidebook warm our hearts.
We will love to help you a new adventure with the kids.
Warmest regards and thank you.
Experiencia fantástica: Great company, they set up a perfect mother daughter trip. They where there for us whenever we had a question or to help us out if we need it. Great team.
Dear Eva,
Thank you for your wonderful review! We're thrilled to hear that you had a great mother-daughter trip.
Your feedback inspires us to keep providing excellent service. Feel free to reach out if you plan another adventure. We look forward to serving you again in the future.
All the best and thank you.
Experiencia fantástica: Caramel Trail provided us with a fantastic experience for our honeymoon! They planned every detail of our trip, making sure to include us in the planning process. The activities planned and suggested by Caramel Trail were all wonderful, and the suggestions on how to spend our free time were much appreciated. Everything in Spain and Portugal was amazing, and we're hopeful that we will get to use Caramel Trail again for future trips!
Hola Deanna, Thank you for the fantastic review! We're thrilled you had an amazing honeymoon experience with us in Spain and Portugal. All the best and thank you.
Experiencia fantástica: Caramel Trail is an amazing company to work with. The owners Samuel and his wife Paloma, are hands on from beginning to end. Their services, are just what you want - top notch.We used them twice in the last 3 years and would use them again. If you are considering traveling to Spain, Portugal or Morocco we highly recommend reaching out to them - you will not be disappointed!
Dear Bill, thank you very much for your time writing this review. There is nothing more rewarding than having repeat travelers, and it was a pleasure to help you plan this new adventure with Carameltrail. All the best to Eleanor and you, and thank you for your time and support.
Experiencia fantástica: My wife and I recently returned from a two week trip to Spain which was arranged for us by Angela Vigil Martinez and Carameltrail. It was a fantastic vacation from beginning to end. Angela helped us plan out the itinerary and arranged for all our drivers, guides, train reservations, and hotel accommodations. We had several pre-trip telephone calls and emails during which Angela carefully listened to our interests and provided us with many excellent recommendations to plan our itinerary. There were a lot of moving parts, but, despite this, everything worked out seamlessly. Angela was in constant contact with us throughout the trip and incredibly responsive to any minor problems we had. We would definitely use her and her agency for future travel, and are recommending her to our friends. She made this vacation an excellent experience.
Experiencia fantástica: Recently, my wife and I enjoyed our second trip planned with Caramel Trail. In 2019, we had an amazing trip to Spain. More recently (June 2023), we enjoyed a trip to Portugal with my wife's family. Just like our trip in 2019, Caramel Trail went above and beyond to make each and every experience 5-star! Our hotels in Porto and Lisbon were extraordiary and centrally located, which were very important to us. We had an array of tours, gastronomy, and wine tasting experiences and every guide and driver that we had were exceptional. Caramel Trail also made sure to set us up with outstanding restaurant reservations to make sure that we enjoy the delicious, authentic, and local cuisine of these great cities. After using them for two separate and incredible trips, I cannot recommend Caramel Trail enough!!
Hola Gary, Thank you so much for your glowing review and for choosing Carameltrail not once, but twice for your unforgettable trips! It has been an absolute pleasure helping you in exploring both Spain and Portugal.
Thank you for your trust and support.
Experiencia fantástica: What an amazing experience with our trip to Spain and Portugal planned by Samuel and Paloma from Caramel Trail. From the very first email to the very last, it was just perfect! This was our very first time in Spain and Portugal (in Europe in general) and how many great memories we made. Everything was so well planned, every choice was perfect and Samuel and Paloma available to us 24/7. Every single person we interacted with was so nice and kind and so knowledgeable, we learned so much. Note that we were traveling with 3 kids, one of them being 6 years old but everyone was so accommodating and always mindful of them, it made the trip so easy. Thank you so much for giving us such a wonderful experience.
Steffanie, thank you for your nice review. We appreciate the opportunity to create wonderful memories for you and your family. Thank you for choosing us, and feel free to contact us if we can help you in the future.
Experiencia fantástica: Our experience with Carameltrail was positive and professional from start to finish. Initially, our plans were arranged pre-pandemic with scheduled dates in the middle of the pandemic. Carameltrail allowed postponement to a post pandemic schedule without extra cost or difficulty. The itinerary was tailored to all our personal requests, and often exceeded expectations. Hotel selections were well suited to our preferences, transportation was well managed and timely, the tours ran smoothly, and the guides were both knowledgeable and engaging. Our entire experience was first rate, and interactions with Samuel and Paloma were personable, responsive and thorough, they kept an on-going line of communication. We were confident of their support each and every day of our 24-day trip. If you are considering travel to Spain, we would highly recommend the Carameltrail agency.
Experiencia fantástica: Just returned from an amazing trip to Portugal! It was our second trip planned by Carameltrail. Paloma and Angela put together a trip that satisfied all of our desires. We also used Angela for our trip to Spain and Morocco. I highly recommend Carameltrail and Paloma and Angela for your next trip.
Hola Pamela, Thank you for your amazing review! We're delighted to have had the opportunity to help you not only with your trip to Portugal but also with your previous travels to Spain and Morocco.
It's wonderful to know that we have been able to help you plan this unique trips.
Thank you for recommending Carameltrail to others seeking exceptional travel planning services.
Happy travels!
Experiencia fantástica: Caramel Trail arranged an amazing trip for our family to Spain and Morocco. All of the hotels were great and located in key areas of the cities we visited. The guides and drivers were wonderful - very informative and attentive. They were always available for any questions. We were absolutely thrilled with our experience and would give more than 5 stars if we could!
Thank you for your amazing review! We're thrilled you had an incredible trip to Spain and Morocco with Caramel Trail.
We're honored to have been part of your family's travel experience.
All the best.
Experiencia fantástica: What a great trip. Caramel Trails listened to what we wanted and provided a wonderful experience. From Lisbon, the university in Coimbra, Wine Tasting in Porto and the Douro valley, to Templers in Tomar and of Course Sintra. The guides were personable, and knowledgeable, and always on time. Highly Recommend Caramel Trails
Hola Robert,
Thank you for your fantastic review! We're thrilled to hear that you had a great trip and it makes us happy to see that you took back home good memories.
We sincerely appreciate your recommendation.
Thank you for your time and support.
Experiencia fantástica: Samuel, Paloma and their team, always attentive and ready to respond with any questions. Very well orchestrated tours, great guides and first class service. Great experience!
Bernardo, thank you for your nice words. It makes us very happy to read that you had a great experience. Thank you for the review.
Experiencia fantástica: Our experience with Carameltrail was positive and professional from start to finish. Initially, our plans were arranged pre-pandemic with scheduled dates in the middle of the pandemic. Carameltrail allowed postponement to a post pandemic schedule without extra cost or difficulty. The itinerary was tailored to all our personal requests, and often exceeded expectations. Hotel selections were well suited to our preferences, transportation was well managed and timely, the tours ran smoothly, and the guides were both knowledgeable and engaging. Our entire experience was first rate, and interactions with Samuel and Paloma were personable, responsive and thorough, they kept an on-going line of communication. We were confident of their support each and every day of our 24-day trip. If you are considering travel to Spain, we would highly recommend the Carameltrail agency.
Dear Karen and Sam,
Thank you for your amazing review! We're delighted to hear that you enjoyed your trip. We understand the challenges posed by the pandemic and we're glad we could accommodate your rescheduling
We're grateful for your recommendation and look forward to serving you or your friends and family.
Best regards,
The Carameltrail Team
Experiencia fantástica: I had the most amazing time in Spain Caramel Trail design the trip just for us. It met all our needs and more. If you want to customize a trip for Spain, Portugal, or Morocco, Caramel Trail is the place.
Hello Linda, I want to express my gratitude for your kind review and for taking the time to write it. Wishing you all the best, and thank you.
Experiencia fantástica: Caramel Trail (Angela and Samuel) did an amazing job of planning our recent trip to Spain. Not only did they plan a detailed itinerary, they coordinated seamless pickups from the airport, incredible english speaking tour guides and helped us to know what to expect. They provided helpful information on history, culture and advice on customary tipping, restaurant recommendations and so much more. Another aspect that I really appreciated was that I had a phone number that I could text if I needed anything and they responded right away. They periodically texted us to make sure everything was going well. When traveling abroad this gave me such peace of mind. I'm so glad I found Caramel Trail. They make it easy! Thank you!
Hola Marcia,
Thank you for your kind words and for choosing Caramel Trail for your recent trip to Spain. We are thrilled to hear that you had an amazing experience, and that we could offer peace of mind with our responsive communication and periodic check-ins.
We appreciate your recommendation. Thank you for choosing us!
Experiencia fantástica: We had an amazing time. We visited Morocco last week for 10 days. What an experience! Samuel, Paloma and the entire team were great. We visited Fes, Marrakech, Essaouira, and Casablanca. I definitely recommend, the Sahara and the camel ride!
Hola Natalia,
Thank you for your fantastic review! We're thrilled you had an amazing time during your 10-day visit to Morocco. It was a pleasure for us to assist you throughout your journey.
We appreciate your recommendation and hope to welcome you back for more unforgettable adventures in the future.
Thank you,
Samuel & Paloma
Experiencia fantástica: What a fun way to travel! Samuel and his staff planned our visit to Spain and it was perfect down to the last detail! Our transfers were worry free, with drivers picking us up at every location and taking us back and forth to the wonderful activities they had planned for us. We really got to know each city through bike and segway tours, food and walking tours, cooking classes and a flamenco show. Everyone was kind and friendly, accommodating minor changes with grace and answering all our questions. We’re so looking forward to traveling with you again, it was such a pleasure! Thank you!
Dear Fay,
Thank you for your incredible review! We're thrilled to hear that your trip to Spain with us was a fun and perfect experience, right down to the last detail.
It was a pleasure accommodating your needs and answering all your questions.
Thank you for choosing us!
Warm regards,
Experiencia fantástica: We just returned from a wonderful trip to Portugal and Spain and could not have been more thrilled with the quality of service provided by Carameltrail. From the start, Samuel worked with us to develop an itinerary that covered all our desired destinations. Once in Portugal and Spain, we were impressed with the quality and location of hotels and the professionalism of the drivers (always on time, clean and high-quality vehicles). What most impressed us were the guided tours that Carameltrail arranged for us - a Rioja winery tour, Guggenheim Museum tour to Bilbao, Gaudi tour, walking tour of Lisbon and a walking tour of Madrid and the Prado. All of our tour guides were very knowledgeable and each one enhanced our understanding of the region, its rich history and fascinating attractions! From the day we arrived, Samuel and his office regularly communicated with us via text to ensure we were happy with our arrangements. We would highly recommend Carameltrail! They did all the work, so we could just enjoy ourselves!!!!
Thank you for sharing your wonderful experience with Carameltrail
We appreciate your recommendation and are grateful for the opportunity to create a memorable and enjoyable experience for you.
All the best and thank you.
Experiencia fantástica: We had a fantastic trip and the experience of planning it with Samuel was wonderful. —Very personalized service —Ease of communication —Quick response time —Quality and uniqueness of experiences/adventures provided —Very collaborative —Friendly, warm, knowledgeable —Accessible during the trip. We highly recommend!
Hello Michael and Jim, Wow, thank you so much for the amazing 5-star review. We work hard to make sure our clients have the best possible time and it means a lot to us that we were able to do that for you.
Thanks again for your support.
All the best!
Experiencia fantástica: My wife and I recently returned from a two week trip to Spain which was arranged for us by Angela Vigil Martinez and Carameltrail. It was a fantastic vacation from beginning to end. Angela helped us plan out the itinerary and arranged for all our drivers, guides, train reservations, and hotel accommodations. We had several pre-trip telephone calls and emails during which Angela carefully listened to our interests and provided us with many excellent recommendations to plan our itinerary. There were a lot of moving parts, but, despite this, everything worked out seamlessly. Angela was in constant contact with us throughout the trip and incredibly responsive to any minor problems we had. We would definitely use her and her agency for future travel, and are recommending her to our friends. She made this vacation an excellent experience.
Hello Mark, thank you for your words and lovely review. We will share your feedback with our team of guides and drivers. It is very nice to see you took back home good memories from your days traveling with Carameltrail.
All the best, and thank you again.
Experiencia fantástica: Samuel and Paloma put together an outstanding trip for our family of 5 adults. We put the itinerary together with Samuel who had tremendous knowledge of places, guides, transport, restaurants and experiences. They looked after us throughout and responded instantly to any requests or concerns. An absolutely great travel experience.
Hello Tony, thank you for your nice words. We will share with our team your nice words. For us it is very rewarding to know you took back home good memories from your days in Spain and we are happy we could help you with this. All the best from Spain and thank you for your nice words.
Experiencia fantástica: Samuel and his team at Carameltrail are terrific. They organized all aspects of our recent trip (fall 2022) to Portugal and Spain, adding several interesting private tours and experiences. The hotels were great, the tour guides very engaging, we saw some truly wonderful sights, and their ongoing availability to answer questions was very helpful. Highly recommend.
Dear Mary-Helen, thank you very much for your nice words. It makes us very happy to read you had a good time. All the best and here we are if we can help you with anything. Thank you.
Experiencia fantástica: I can't say enough about my experience with Caramel Trail. Samuel and his staff allowed us to have a "worry free" vacation. Their entire team helped us plan a phenomenal 2 weeks in Spain. Their attention to detail, professionalism, and customer service are top notch! Always accessible throughout our journey and leaving us with experiences that will last us a lifetime. We are already planning our next trip and we will definitely be using their services again. If you like seamless planning and wonderful experiences ...Caramel Trial is for you!
Hola Steven, thank you for your nice words. It was a pleasure helping Farzana and you plan this trip and meeting you in Madrid for a drying. To put a face after so many emails was nice. It is very rewarding to read you took back home good memories and that we could help you. All the best from Spain and thank you.
Experiencia fantástica: This company was recommended to me through my family. I am typically very picky when it comes to trips and accommodations but everything was planned perfectly. I am using them again for our next trip in January. Highly recommend.
Hola Maghan, thank you very much for your time writing this review. We will share it with our team and we are looking forward to help you for your next trip in January. Thanks.
Experiencia fantástica: We wanted something completely different when we began to reschedule our canceled March 2020 Portugal trip. Friends of ours spoke so highly about their two vacations planned by Samuel Rojo of Carameltrail that we decided to use his services. We have traveled extensively but have always made the arrangements ourselves. The vacation Samuel organized for us was so much more than we could have imagined, including many experiences we would never have had the opportunity to know were available! We spent ten days in Lisbon and five days in Porto — with day trip excursions from each of those cities, all arranged by Carameltrail. Every detail of our trip was perfect. Our two hotels were first class — located in the best part of each city. Each tour guide was so knowledgeable and kind. Our only regret is that Carameltrail doesn’t arrange trips everywhere! Samuel and Paloma spoiled us — thank you! Michele and Marc Baltimore, Maryland
Hola Michele and Marc, thank you very much for your time writing this review and for your nice words. We will share your nice words with all the team. Thank you and we are here if there is anything we can help.
Samuel.
Experiencia fantástica: This is by far the best experience we have ever had with a travel agency.. Travel agency does not quite do Samuel and Paloma justice. They are a concierge level team that attended to our entire families requests to create a most perfect experience in Spain and Portugal. Their attention to detail, knowledge of the entire country, and choosing only the best hotels, services, tour guides is impeccable. We give the highest recommendation possible.
Hola Ravi, thank you!! It is very rewarding to read this review and I really liked the "concierge team" experience. Maybe we should change to this because, as you say, is more this than travel agency :-)
All the best from Spain and here we are if there is anything we can help.
Experiencia fantástica: Angela helped my husband and me plan our trip to Bilbao, San Sebastian and Barcelona. Her suggestions and communication from the start were exceptional. She listened to our desires, worked within our budget and executed a flawless trip. Everything, from hotels to restaurant reservations to guides to drivers to travel arrangements, was first-class. Plus, she kept in touch with us throughout our trip so as to be proactive to any concerns or glitches which might have arisen (none did). We would recommend Caramel Trail wholeheartedly.
Dear Miriam,
Thank you for taking your time to write a review for us. It makes us very happy to hear that you enjoyed your trip with us and I will make sure to share your feedback with our team members.
All the best from Spain.
Experiencia fantástica: Angela organizó un viaje maravilloso a España para nosotros en septiembre de 2022. La planificación del viaje fue sencilla y Angela escuchó nuestras solicitudes y las incorporó a nuestro itinerario. Estuvimos por toda España, y los guías locales que utiliza Caramel Trail fueron maravillosos: muy conocedores, atentos y con buen humor. Casi todos nuestros traslados fueron sin problemas. Los vehículos eran muy cómodos y los conductores profesionales. En nuestra última recogida para nuestro vuelo de regreso a casa, el conductor no estaba a la hora prevista. Un mensaje de texto a Angela recibió una respuesta en uno o dos minutos y el problema (el conductor tenía la hora equivocada) se solucionó de inmediato. Los hoteles boutique más pequeños estaban todos en ubicaciones excepcionales para visitar las áreas y para cenar. Tanto Angela como Paloma siempre estaban disponibles para nosotros por teléfono o mensaje de texto y su capacidad de respuesta fue asombrosa. Recomendaríamos encarecidamente sus servicios a cualquier persona que esté considerando un viaje a España.
Hola Craig, greetings from Spain and thank you very much for your words. For us is very rewarding to read that you had a good time and you were pleased with the service provided. All the best and thanks for your time and support.
Experiencia fantástica: This was my second trip with CaramelTrail and I can honestly say that if you are considering Spain / Portugal and/or Morocco – you absolutely need to contact Samuel and his team! My first trip was a 2-week Spain tour in 2018 with my mother who has some physical limitations – Samuel and his team were able to adapt the trip to her specific needs and it was everything she ever imagined (and more). This recent trip (Aug 2022) was a 12 days trip including Madrid but largely focused in the Canary Islands for a group of 4 (Canadian) friends (in our 40s and very active). I was tremendously impressed with how CaramelTrail was able to create a completely different itinerary and tailor experiences to individual travellers. We were able to completely customize our itinerary – leaving a lot of flexibility but with some set tours that completely blew us away. The tapas tour in Madrid was amazing – we shouldn’t have needed to eat again for days (but of course, we did!). In Tenerife they arranged for a guide hike of El Teide (the highest peak in Spain) which left us feeling safe and well supported (even though a hail storm forced us to turn back) and an AMAZING wine and food tour with a guide who enhanced our vacation so much. All the hotels were hand selected and many with upgrades that surprised us. Every single sourced tour operator we dealt with was top notch. Before the trip, Samuel and I exchanged many emails – he was always very prompt or would be mindful to inform me if I should expect a delay. Online payment was easy and well coordinated. He provided us with ample information before the trip, including COVID requirements for Spain. On arrival in Madrid, there was a detailed package with additional information for us and some of our e-tickets for the rest of the trip. They also include a mobile Wifi device you can use during your trip (for free!) and return at the last hotel which is really very helpful if you don’t want to roam on your cellphone. Samuel and Paloma were available on WhatsApp and checked in on us at every new location to make sure things were ok. They also readily assisted during the trip to make last minute dinner reservations and even adjust some tours for us. To stay that this is 5 star service is an understatement. From start to finish, their service is flawless. In summary, phenomenal travel company. I look forward to working with them again in the future for Morocco (maybe 2025?!). Do not hesitate to book through them – you won’t regret a second of your trip.
Hola Sam, thank you very much for this wonderful review. It is very rewarding to read you had such a good time and you took back home good memories. Thank you for your nice words. Say well and here we are if there is anything we can help!
Experiencia fantástica: Se trata de un grupo de profesionales que se desvive para hacer de tu viaje una experiencia sin problemas, que al final es lo que a uno más le preocupa cuando decide irse de vacaciones fuera. Tienen un profundo conocimiento de los lugares de destino, y te facilitan ir a lo mejor de cada sitio, no solo a lo que viene en las guías sino a lo que conocen las personas locales, accediendo así a la mejor gastronomía. Se trata de un grupo de profesionales que se desvive para hacer de tu viaje una experiencia sin problemas, que al final es lo que a uno más le preocupa cuando decide irse de vacaciones fuera. Tienen un profundo conocimiento de los lugares …
Experiencia fantástica: Caramel Trail is amazing! We've taken two trips that the Caramel Trail team organized and they've both been perfect. The first trip in 2017 was six weeks in Spain and the second trip in 2022 was six weeks in Morocco, Portugal, and Spain. Both trips were excellent. Samuel and Paloma know how to take care of every detail to ensure a great experience is had by everyone. They really work hard to ensure an amazing trip and it shows. I feel very lucky that we found them to help us plan unforgettable vacations.
Hola Mike, thank you for your nice words. It was a pleasure to help you planning this new adventure. For us a repeat traveller is the best reward we can have. Thank you for your time and support!
Experiencia fantástica: We have worked with Carameltrail for 3 trips (so far), and Samuel and his staff are the best travel company we have ever used. They have consistently exceeded our expectations at every level. A true measure of the commitment to excellence is not when things go well, but when there are problems. One of the dinner shows Samuel booked us to suffered a kitchen fire the day we were supposed to attend. As soon as Samuel heard the news, he didn't just alerted us. No, he got us reservations at an excellent restaurant, personally met us and walked us to it, and ensured our transportation was organized. I would hazard to say we enjoyed the evening more than if it had followed the original plan. Carameltrail is the benchmark to which we compare other travel companies. But we have yet to find another travel company that even comes close to the attention to detail of Carameltrail. Seriously, our only complaint is that we can't talk them into booking our trip to Greece! Looking forward to trip #4 to Morocco!
Dear Art and Debra, thank you very much for your nice review. Receiving repeat travellers is always the best reward we can have and being able to help you plan 3 trips so far has been an honor.
It is very nice to be connected. All the best from Spain and thank you for your nice words.
Experiencia fantástica: Acabamos de terminar nuestro segundo viaje con Caramel Trail y ¡Samuel y Paloma son los mejores! Después de un fabuloso viaje a Portugal en 2019, les pedimos que planificaran nuestro viaje a España este año y fue un viaje de 5 estrellas en todos los aspectos. Desde Sevilla a Madrid y Barcelona, todos los detalles fueron planeados e implementados con una cuidadosa planificación y comunicación. Todos los conductores llegaron a tiempo y los vehículos eran de primera, los guías turísticos eran conocedores, amables y divertidos. Samuel incluso hizo nuestras reservas para la cena. Fueron flexibles al ajustar nuestro horario a algunas solicitudes de último minuto y respondían rápidamente cada vez que teníamos una pregunta en el camino. ¡Ojalá hubiera un Caramel Trail en cada país que nos gustaría visitar! Gracias Samuel y Paloma por otro viaje memorable y asombroso.
Hola Denise. Thank you for your nice review. It makes us very happy to hear that Drew and you had a good time. It is very rewarding to hear you had a good time and value the service we provided. All the best from Spain.
Samuel and Paloma.
Experiencia fantástica: Nuestro viaje a Portugal este mes (abril de 2022) fue nuestra primera vez viajando desde que la pandemia impactó tantas cosas. No podríamos haber estado más felices con nuestro viaje y la experiencia y el cuidado que Samuel y Paloma tomaron para que todo saliera tan bien. Nuestro itinerario fue de Lisboa a Viseu a Oporto durante una visita de una semana. Las guías que Samuel organizó en Lisboa y Oporto no solo eran de primera categoría, sino también muy amables y fueron más allá de lo esperado. La verdadera sorpresa y el punto culminante de nuestro viaje fue el Valle del Douro. Es verdaderamente un lugar mágico hecho aún más especial por el increíble alojamiento que Samuel seleccionó en el Hotel Six Senses. Hemos viajado mucho y ese hotel fue realmente el mejor en el que hemos estado. ¡Es hora de salir y ver este increíble mundo, y recomendamos encarecidamente que utilicen a Samuel en Caramel Trail para hacer todos los arreglos. No se sentirán decepcionados. Definitivamente volveremos a comunicarnos con ellos para ayudar a planear más viajes a España, Portugal y Marruecos. ¡Gracias, gracias, gracias!!!
Hola Melissa, thank you very much for your nice words. It is very rewarding to hear you enjoyed so much your trip. Thank you!!!
Experiencia fantástica: Nos ayudaron para poder hacer el viaje perfecto. Es como cuando viajas con un amigo que te enseña de dónde es él, pero con un enfoque totalmente profesional, sin perder tu privacidad, pero tienes todo lo que necesitas en todo momento. Se anticipan a los posibles problemas y te ofrecen posibilidades que al final son mejores que las que tú tenías planeadas. Felicidades! Nos ayudaron para poder hacer el viaje perfecto. Es como cuando viajas con un amigo que te enseña de dónde es él, pero con un enfoque totalmente profesional, sin perder tu privacidad, pero tienes todo lo que necesitas en todo momento. Se …
Experiencia fantástica: Se trata de un grupo de profesionales que se desvive para hacer de tu viaje una experiencia sin problemas, que al final es lo que a uno más le preocupa cuando decide irse de vacaciones fuera. Tienen un profundo conocimiento de los lugares de destino, y te facilitan ir a lo mejor de cada sitio, no solo a lo que viene en las guías sino a lo que conocen las personas locales, accediendo así a la mejor gastronomía.
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