Vivalia Travel

03185, Torrevieja
965 71 66 15

Horario de apertura

  • lunes: 9:30–18:00
  • martes: 9:30–18:00
  • miércoles: 9:30–18:00
  • jueves: 9:30–18:00
  • viernes: 9:30–18:00
  • sábado: Cerrado
  • domingo: Cerrado

Vivalia Travel es una agencia de viajes situada en Torrevieja con más de 20 años de experiencia en el sector. Nuestro equipo de asesores de viajes y especialistas en cruceros está comprometido en ofrecerte un servicio personalizado y cercanía, convirtiendo tus sueños de viaje en una emocionante realidad.

Nos enorgullece ofrecer una amplia gama de servicios que incluyen viajes en autobús, escapadas a ciudades, escapadas navideñas y una emocionante variedad de cruceros para el año 2026. Cada experiencia está diseñada para adaptarse a tus necesidades y preferencias, garantizando que cada momento sea memorable.

Estamos ubicados en Calle Santomera 8, 03185 Torrevieja (Alicante), donde te invitamos a visitarnos. Nuestro horario de atención es de lunes a viernes, de 09:30h a 17:00h. Para cualquier consulta, no dudes en contactarnos por teléfono al +34 965 71 66 15 o a través de WhatsApp al +34 691 49 39 77.

En Vivalia Travel, la satisfacción del cliente es nuestra prioridad. No solo te ayudamos a planear tus viajes, sino que también compartimos nuestro conocimiento y pasión por explorar nuevos destinos. ¡Haz realidad tus próximos viajes con nosotros!

Nuestro comentario desde AgenciasDeViajes.com.es sobre Vivalia Travel:

Vivalia Travel es una agencia de viajes reconocida por su excelente servicio y la atención personalizada que brinda a cada cliente. Con más de 20 años de experiencia en la industria, su equipo de profesionales es amable y eficiente, ayudando a planificar viajes inolvidables para sus clientes.

A continuación, se destacan algunos puntos fuertes de Vivalia Travel:

  • Personal amigable que está siempre dispuesto a ayudar y resolver dudas.
  • Buena comunicación y atención al detalle, garantizando una planificación sin inconvenientes.
  • Ofertas competitivas en cruceros y escapadas cortas.
  • Satisfacción de la mayoría de los clientes, muchos de los cuales repiten sus reservas.

No obstante, algunos usuarios han expresado preocupaciones sobre ciertas experiencias, incluyendo:

  • Problemas en la calidad del servicio de algunos hoteles asociados, lo cual está fuera del control de la agencia.
  • Comentarios, aunque mínimos, sobre la falta de seguimiento en algunas quejas.

En general, Vivalia Travel se posiciona como una opción sólida para quienes buscan un viaje memorable con la garantía de un servicio profesional y atento.

Vivalia Travel: Opiniones

4.5/5 (96 Opiniones)
Jerry Hamilton Publicada en Google 7 months ago

Experiencia fantástica: All the staff were very friendly and efficient.

Tinie Honing Publicada en Google 10 months ago

Experiencia fantástica: Wij zijn in mei naar althea geweest naar hotel cap negert. Heel mooi hotel aan zee heerlijk eten leuk personeel echt genoten gaan in september weer

lois watson Publicada en Google 1 year ago

Experiencia fantástica: Super friendly and efficient staff. Answered all my questions.

Vivalia Travel

Thank you for your kind words! We're delighted to hear that our staff was able to assist you efficiently and answer all your questions. We appreciate your support and look forward to serving you again!

Sylvia Billing Publicada en Google 1 year ago

Experiencia negativa: Will never travel with this company again ! Went to Calpe for a “Valentines “ w/e to supposedly 4* Hotel Bahia . What an awful place ! The dining room was like the worst canteen you can imagine . No table cloths , no cruet on te table , hardly any waiters Wine was meant to be included and we had to return and queue up at reception for a green sticker to say we were entitled to one glass ! No quiet area to read , play games or just chat . The noise was incredible and the dining area and reception where we had to sit was freezing cold . Why wasn’t this researched by Vivalia ? We all felt totally ripped off !!

Vivalia Travel

Dear customer,
We are truly sorry that this was your first experience with Vivalia Travel and that it was not satisfactory. We have been providing excellent service for over 20 years, and the vast majority of our clients are very satisfied with our services and experiences. You can verify this by checking the reviews and feedback from other travelers.

Regarding your stay, Vivalia Travel strictly fulfilled everything that was contracted: we organized the trip, provided efficient and comfortable transportation from various pick-up points to the hotel, and also offered all our clients a 3-night stay at a 4-star hotel.

After our inquiries, we have confirmed that the hotel restaurant had a specific issue with service during your stay. We understand that this may have affected your overall perception, but this is an aspect beyond our control, as the restaurant's operations are the hotel's sole responsibility. However, Vivalia Travel is doing everything possible to ensure that this kind of incident does not happen again, and we are relaying the complaints to the hotel management to request improvements in their service.

On our part, we offered all our clients a free upgrade to rooms with sea views, with the goal of improving their stay and providing a more enjoyable experience. Regarding the hotel's facilities, it meets the standards of a 4-star establishment, offering well-equipped spaces, such as its terrace on the rooftop with sea views, ideal for reading, relaxing, or enjoying a drink in a tranquil environment.

We regret that the trip did not meet your expectations, and we reaffirm our commitment to improving the experience for all our clients.

Sincerely,
The Vivalia Travel Team

HAUWEN Christophe Publicada en Google 1 year ago

Experiencia fantástica: Professionnel.

Carlos Martos Ferrer Publicada en Google 1 year ago

Experiencia fantástica: Una empresa con grandes profesionales y estupendo servicio. Siempre que tengo que organizar un viaje cuento con ellos. Los recomiendo sin dudarlo.

Tracy Valentine Publicada en Google 2 years ago

Experiencia fantástica: Vivalia travel are so helpful and efficient. No question is a problem. Good communication too.

denis culshaw Publicada en Google 2 years ago

Experiencia fantástica: Excellent service

Lorraine Orlandi Publicada en Google 2 years ago

Experiencia fantástica: Fabulous lady there, easy to chat with ,Excellent English

Vivalia Travel

Thanks for your kind words.

Maria Del Carmen Vilchez Lobaton Publicada en Google 2 years ago

Experiencia positiva: Muy amable y te explica muy bien

Georg Herrmann Publicada en Google 2 years ago

Experiencia positiva: Die gebuchte Reise nach Altea stellte sich als wahrer Glücksgriff heraus. Mit Cap Negret sollte man übers Jahr mehr Reisen vermitteln vielleicht sogar mit Transfer. Wir können Vivalia Travel nur empfehlen.

Vivalia Travel

Thanks for your kindly comment.

Christiane Skroblin Publicada en Google 2 years ago

Experiencia fantástica: Heißt jetzt Sliders Super gut gegessen. Eigentlich wie immer

Jeannie Edge Publicada en Google 2 years ago

Experiencia fantástica: Very friendly staff, shall be using them again

Vivalia Travel

We appreciate you taking the time to write to us.

Morten Zimmermann Publicada en Google 2 years ago

Experiencia positiva: Billig, godt, men for mye støy. Musikk fra taket høyt og meget dårlig lyd. Raymond og jeg må nesten skrike til hverandre.

Vivalia Travel

I think you have put your review in the wrong place. This is not a bar, it's a travel agency. Thank you

Barbara Harvey Publicada en Google 2 years ago

Experiencia fantástica: A good travel company with a variety of great trips.

Vivalia Travel

Dear Mrs Harvey. Your feedback is very important to us. Thank you

Elisabeth Krogtoft Publicada en Google 2 years ago

Experiencia positiva: Flott sted men dessverre for mange plasser i forhold til vaskemaskiner og serviceanlegg.

Vivalia Travel

Unfortunately, I think the company on which you are making an assessment has made a mistake. Thank you

MARI TERE MONTERO Publicada en Google 2 years ago

Experiencia fantástica: La agencia de viajes más completa, encantadores los tres

Vivalia Travel

Gracias Maria Teresa por tus comentarios.

John Williams Publicada en Google 2 years ago

Experiencia positiva: Have only visited this place on line so can't describe really anything, although their website was very informative!

Andy Bednarek Publicada en Google 3 years ago

Experiencia fantástica: Excellent service, very efficient and friendly staff who take the time to identify the perfect holiday for you.

Vivalia Travel

Thank you Mr Bednarek

Andy Dawson Publicada en Google 3 years ago

Experiencia fantástica: Great deals on short or long breaks and cruises sometimes with coach included. Really helpful staff, explain everything clearly. Cecilia is amazing and can't do enough to make your hole holiday experience stress free

Vivalia Travel

Dear Mr Dawson, thank you for your star rating. We appreciate your comments.

Manu Lara Publicada en Google 3 years ago

Experiencia positiva: Profesionales

Vivalia Travel

Gracias por su comentario

Ian Goodfellow Publicada en Google 3 years ago

Experiencia fantástica: Very knowledgeable assistants,

Vivalia Travel

Than you so much for your star rating. We appreciate your comments.

Angel GON COLL Publicada en Google 3 years ago

Experiencia fantástica: Grandes profesionales. Fui atendido por Antonio que resolvió todas mis dudas y me gestionó un viaje inolvidable. Muchas gracias

Angel Gonzalez collado Publicada en Google 3 years ago

Experiencia fantástica: Grandes profesionales. Fui atendido por Antonio que resolvió todas mis dudas y me gestionó un viaje inolvidable. Muchas gracias

Vivalia Travel

Muchas gracias Angel por sus comentarios. Estaremos encantandos de atenderle nuevamente cuando requiera nuestros servicios.

Sheila Speirs Publicada en Google 3 years ago

Experiencia fantástica: Very helpful staff but unfortunately we cannot register until May

Vivalia Travel

Dear Ms Speirs, thank you for your star rating. There is a pre-arranged period of time to joing the Imserso programme every year and this is beyond our control.

Joy Chambers Publicada en Google 3 years ago

Experiencia fantástica: Very helpful

Vivalia Travel

We thank you for your nice comments.

Anne Wyatt Publicada en Google 3 years ago

Experiencia positiva: The trip was brilliant thank you Vivalia.

Vivalia Travel

Thank you for your star rating.

helen mckenna Publicada en Google 3 years ago

Experiencia fantástica: Fantastic staff

Vivalia Travel

Thank you so much for your comments.

David smith Publicada en Google 3 years ago

Experiencia fantástica: Fantastic

Vivalia Travel

Thank you for your star rating.

Lorraine Best Publicada en Google 3 years ago

Experiencia fantástica: Great communication, speaks good englsh

Vivalia Travel

Thank you for taking some of you time to contact us. We appreciate your comments.

Christine Sharpe Publicada en Google 3 years ago

Experiencia fantástica: Very nice people working there very busy but they havehelp very good for long time we dont go anywhere else.

Vivalia Travel

Thank you for your rating.

Dee Corpe Publicada en Google 3 years ago

Experiencia fantástica: Very helpful

Vivalia Travel

Thank you for your rating.

Alicante Girl Publicada en Google 3 years ago

Experiencia fantástica: Excellent service well executed holidays

John Moran Publicada en Google 3 years ago

Experiencia fantástica: Great online booking procedure, easy lay out etc

Jean Roy Publicada en Google 3 years ago

Experiencia fantástica: Been many times through Antonio at Vivalia.. always took great care of us and made sure we were happy. Going again with them in November..he is charming but professional..

Vivalia Travel

Thank you for your rating.

Robert Patrick Deathers Publicada en Google 3 years ago

Experiencia fantástica: I have used this firm for the past 14 years and I have been very happy with the service Nothing is a problem for them, always courtious and and happy. I have done long haul, cruises, and short trips all without any problems I would and have recommend them to anyone.

Vivalia Travel

Thank you for your rating.

Barry Roseveare Publicada en Google 3 years ago

Experiencia fantástica: Always straightforward and quick. Very professional and welcoming.

Vivalia Travel

Thank you for your rating.

Janice Gavin Publicada en Google 3 years ago

Experiencia fantástica: We booked a cruise through Vivalia travel. The service was great from start to finish. We were given all the information we needed. Highly recommend.

Vivalia Travel

Thank you for your review and your kind comment. Thank you for using our services, our goal is for our customers to enjoy.

Colin Fear Publicada en Google 3 years ago

Experiencia positiva: Always good food, friendly service

Geoffrey Briggs Publicada en Google 3 years ago

Experiencia negativa: Still waiting for a reply to my email enquiry about a week ago

Vivalia Travel

Dear Mr Briggs,
Thank you for your review. We have noticed you have awarded us 1 star because you are still waiting for a reply to your email. We would like to point out that we have checked our inbox and spam folders and we have not received any emails from you. Perhaps before awarding us 1 star you should have contacted us in order to check we have received your email. Our telephone number is in the public domain. At that point we would have been able to resolve your issue. Vivalia Travel is proud to have a reputation of excellent customer service but we are still unable to respond to emails we have not received.

malo denise Publicada en Google 3 years ago

Experiencia fantástica: Patron et personnel très aimable super bien accueillis à recommander

Vivalia Travel

Merci de votre considération

Jorge Piqueras Publicada en Google 3 years ago

Experiencia fantástica: Un servicio impecable y excelente por parte de Vladimir. Ojalá y todos fuésemos como él.

Baba Nathan Publicada en Google 4 years ago

Experiencia negativa: Antonio of vivalia travel handled two travel trips one domestic one to India. Both trips were handled very proffesionaly. Antonio explained every detail of the schedual so patiently in a very calm manner. We were very impressed and will continue to use them in the future. Barry Nathan

Vivalia Travel

Thank you for your rating.

Norma Parkway Publicada en Google 4 years ago

Experiencia positiva: Helpful staff when booking but lack of follow up when you have a complaint

Vivalia Travel

We appreciate your consideration: we try to be helpful to all our customers. However we would like to remind you that we have been in touch with the cruise line since January 11th as you could see from all the email copies sent to the company which were printed off and given to you in our office two days ago. We always do all necessary follow up to all customers' complaints they send to the travel providers. Customers are informed in due course.

Óscar Climent Publicada en Google 4 years ago

Experiencia fantástica: Grandes profesionales del sector con muchos años de experiencia, servicio excelente, responsabilidad y ganas de satisfacer las necesidades del cliente.

Francisco sanchez garcia Publicada en Google 4 years ago

Experiencia negativa: Como todos

Julian Vivar Conde Publicada en Google 4 years ago

Experiencia fantástica: Personal muy atento y amable.Muy recomendable siempre que viaje volveré ahí.Muchas gracias por la atención e información recibida.

Nev Stokes Publicada en Google 4 years ago

Experiencia positiva: Always helpfull and very competitive with the pricing,

Anthony Whitbread Publicada en Google 4 years ago

Experiencia fantástica: Very friendly explained everything very well, no pressure to purchase, follow up email to ensure everything satisfactory

Vivalia Travel

Dear Mr Whitbread, Thank you for your nice comments.

Kerry Trant Publicada en Google 4 years ago

Experiencia fantástica: We had our cruise canceled due to covid. IT took a little while but VIVALIA made sure we got it xx friendly staff. My mum and dad have been on various trips and highly recommends them

Vivalia Travel

Dear Ms Trant, thank you for your nice comments and patience.

rosemary riley Publicada en Google 4 years ago

Experiencia fantástica: Always helpful and friendly a f hi r you what you ask for

Maria Holgate Publicada en Google 4 years ago

Experiencia positiva: Great campsite on the coast trail and short walk to access to the beach. Beautiful sunsets! Great facilities but avoid camping on first two rows as there is road noise from the A149. Between Sheringham and Crommer. Great walks in Sheringham Park nearby. Would certainly go again.

Ken North Publicada en Google 5 years ago

Experiencia positiva: I didn't actually purchase anything today, but the quality of the goods was very good.

Sally Peach Publicada en Google 5 years ago

Experiencia fantástica: Great friendly service as always.. Can't wait for the trip

Maureen Marner Publicada en Google 5 years ago

Experiencia fantástica: So helpful, and very well priced holidays..

John Errington Publicada en Google 5 years ago

Experiencia fantástica: We booked a cruise through Vivalia and the staff were very helpful all through the process.

Lynne Chivers Publicada en Google 5 years ago

Experiencia fantástica: Excellent service

Bernie Metcalfe Publicada en Google 5 years ago

Experiencia fantástica: Really good value holiday breaks. Staff speak English and are very helpful

John O neill Publicada en Google 5 years ago

Experiencia fantástica: Great trips at great prices

Larry Harris Publicada en Google 5 years ago

Experiencia fantástica: Very helpful and friendly.

Susan Reid Publicada en Google 5 years ago

Experiencia fantástica: brilliant customer service

Angel Ibañez Publicada en Google 5 years ago

Experiencia positiva: Muy bien atendido en todo y gente muy amable.

Lisbeth Kohler Publicada en Google 6 years ago

Experiencia fantástica: Superbra bemötande och bra service och information

Yvonne Bradley Publicada en Google 6 years ago

Experiencia positiva: Always very helpful

Herbert Fuchs Publicada en Google 6 years ago

Experiencia fantástica: super Kreuzfahrt, alles bestens durch Vivalia Travel durchorganisiert. Mein Respekt.

Натали Акритова Publicada en Google 6 years ago

Experiencia fantástica: Оформление прошло корректно, быстро, с улыбкой... Благодарны за такое обслуживание. Приятно сотрудничать со специалистами!

Glynn Jones Publicada en Google 6 years ago

Experiencia positiva: Helpfull

Michael Ridge Publicada en Google 6 years ago

Experiencia positiva: Nice clean bar and good service, they do great tapas.

DEREK BELSHAW Publicada en Google 6 years ago

Experiencia positiva: Very efficient and friendly staff

Joan Scott Publicada en Google 6 years ago

Experiencia fantástica: Always my favourite

John de Vere Publicada en Google 6 years ago

Experiencia fantástica: Excellent service and friendly staff. Used this travel agent a few times and always find them helpful.

Christine Gore Publicada en Google 6 years ago

Experiencia fantástica: Very helpful and polite. We booked a cruise and the lady who worked with us was very informative.

Tony Popplewell Publicada en Google 6 years ago

Experiencia fantástica: Perfect

Clive Owen Publicada en Google 6 years ago

Experiencia fantástica: Fantastic travel agency. Very helpful staff.

Patrick Cahill Publicada en Google 6 years ago

Experiencia fantástica: Very Good

Mike O'Brien Publicada en Google 6 years ago

Experiencia fantástica: Excellent great service very friendly and efficient

C0lin Bull Publicada en Google 6 years ago

Experiencia fantástica: Very helpful staff.

Michael Pearce Publicada en Google 6 years ago

Experiencia fantástica: Great quick service thanks!!

Evelyn Roberts Publicada en Google 6 years ago

Experiencia fantástica: Staff were all very good. Chose us a great Hotel in Almera Spain

Linda Johnsen Publicada en Google 6 years ago

Experiencia fantástica: Lite men greit reisebyyå

Alex Rocchetta Publicada en Google 6 years ago

Experiencia positiva: Good deals, but not always..!!!!

Lynda Copley Publicada en Google 6 years ago

Experiencia positiva: Good offers

Emma Louise Publicada en Google 6 years ago

Experiencia fantástica: Muy bien

Allen Bowen Publicada en Google 7 years ago

Experiencia negativa: Unimpressed

Ray Smith Publicada en Google 7 years ago

Experiencia fantástica: Very helpful and attentative staff. Always cater to our needs.

Martyn Robson Publicada en Google 7 years ago

Experiencia fantástica: Always look after you and very professional

Stevie B Publicada en Google 7 years ago

Experiencia fantástica: Excellent travel agent very helpful

Barbara Naylor Publicada en Google 7 years ago

Experiencia fantástica: Really helpful can't fault them.

Antony Healey Publicada en Google 7 years ago

Experiencia fantástica: Great staff. Very helpfull.

margaret wood Publicada en Google 7 years ago

Experiencia fantástica: I would recommend this travel agency to anyone, nothing but courtesy and helpful information, making it a easy as possible to book a holiday.

Catherine Goodger Publicada en Google 7 years ago

Experiencia fantástica: Brilliant staff. Very helpful.

David Ashworth Publicada en Google 7 years ago

Experiencia fantástica: Used Vivalia for ~10 years and always found them to be courteous and efficient. Great value short breaks to be enjoyed

Vivalia Travel

Thank you so much Mr Ashworth.

silvia Carmona Publicada en Google 7 years ago

Experiencia fantástica: La mejor agencia de Torrevieja con diferencia

L.K Publicada en Google 7 years ago

Experiencia negativa: Je suis allez dans cette agence car elle est au bas notre immeuble donc la proximité , d'une part ils ne parle que l'anglais et pour la réservation de bateau pour une traversée algeciras/seuta que je vpulais effectuée, ils ne le font pas . Tans pis c'est bien dommage pour les clients.

Vivalia Travel

Estimada latifa, agradecemos que se haya pusto en contacto con nosotros, sentimos no hablar frances, pero le podemos atender en español e ingles. Referente a los ferrys, estamos especializados en la venta de paquetes vacacionales y cruceros, por lo que no trabajamos con compañias de ferrys.

Susan Scott Publicada en Google 8 years ago

Experiencia fantástica: Always book our holidays here, they have fantastic deals on cruises and short breaks. Antonio could not be more helpful.

ian driver Publicada en Google 9 years ago

Experiencia positiva: Very helpful

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