Spain & Portugal DMC

Dear Joey, we are sorry that you did not have a good experience with your departure transfer. We have thousands of bookings every year and our incident rate is below 1%. Unfortunately, one of them was your service. As soon as we realized our driver was unable to make it to pick you up at the scheduled time, we spoke to you so you could take a taxi instead. We also refunded the amount paid for the service. We apologize again for the inconvenience caused. We hope you enjoyed your stay in our country regardless of this little incident. Best regards.